Terms and Conditions

Terms of Service

Last Updated: March 30, 2026
Effective Date: March 30, 2026

These Terms of Service (“Terms”) form a legally binding agreement between you and Wyse Vision LLC, doing business as “Wyse Sales Videos” (“Company,” “we,” “us,” or “our”), governing your access to and use of https://wysesalesvideos.com and any related pages, content, communications, and services (collectively, the “Services”).

If you do not agree to these Terms, you should not use the Services.

You must be at least 18 years old to use the Services.

1. Use of the Services

We provide information about our animated explainer video and related creative services through our website. The Services may include website content, contact forms, inquiry options, communications, proposals, and other related business interactions.

We may update, modify, suspend, or discontinue any part of the Services at any time without liability.

2. Eligibility and Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms.

You must not:

use the Services in violation of any applicable law or regulation
attempt to gain unauthorized access to the website, servers, or related systems
interfere with or disrupt the operation, security, or integrity of the Services
transmit malicious code, spam, or harmful material through the website
copy, reproduce, distribute, publish, or exploit website content except as permitted by law or with our written permission
misrepresent your identity or affiliation when contacting us or using the Services

3. Projects, Proposals, and Service Agreements

Information on the website is provided for general informational and marketing purposes only and does not by itself create a client relationship, project engagement, or guarantee of service availability.

Any paid engagement for animation, scripting, design, voiceover, editing, revision work, or related services may be governed by a separate proposal, invoice, statement of work, creative brief, or service agreement, where applicable. Those project-specific terms will control over these Terms in the event of any conflict.

We reserve the right to decline projects, requests, or engagements at our discretion.

4. Payments, Deposits, and Refunds

If we provide paid services to you, all fees are payable in United States Dollars (USD), unless otherwise agreed in writing.

For custom creative services, we may require partial or full payment in advance before work begins. Any required deposit secures scheduling, planning, and production capacity and may be non-refundable unless otherwise stated in writing.

Unless otherwise agreed in writing:

work will not begin until any required upfront payment has been received
milestone deliverables may be withheld until the corresponding payment has been made
final files, editable files, source files, or transfer of rights may be withheld until full payment has been received and cleared

Because our services are custom and project-based, refunds are considered on a case-by-case basis. Once work has started, strategy has been performed, concepts have been developed, or deliverables have been prepared or provided, payments made may become non-refundable.

If a project is canceled after work has started, we reserve the right to retain amounts already paid and to invoice for work completed, time reserved, third-party costs incurred, and any work in progress up to the cancellation date.

If a project is canceled before work begins, a partial refund may be considered at our discretion, less any administrative, planning, processing, or reservation costs.

Any specific payment schedule, deposit terms, cancellation rules, late fees, revision limits, or refund terms stated in a proposal, invoice, or service agreement will control for that project.

Late payments may result in project delays, suspension of work, withholding of deliverables, or termination of the engagement. We may also charge interest on overdue amounts to the maximum extent permitted by law.

5. Revisions, Approvals, and Client Responsibilities

To help us provide the Services efficiently, you agree to provide accurate information, timely feedback, requested materials, and approvals when needed.

Unless otherwise stated in writing, any revision rounds, scope limits, deliverables, timelines, and included services will be defined in the applicable proposal, invoice, or service agreement.

A revision means a reasonable request to adjust an existing deliverable within the originally agreed scope. Revisions do not include:

new creative directions after approval of an earlier direction
changes resulting from incomplete, inaccurate, or changed client instructions
additions outside the original scope
complete rewrites, re-animations, redesigns, or restructuring of approved work
delays or extra work caused by late client feedback or missing assets

Any work outside the agreed scope or included revision rounds may be billed separately at our then-current rates or quoted as a new project phase.

You are responsible for reviewing deliverables and providing consolidated feedback where reasonably requested. We are not responsible for delays caused by fragmented, conflicting, or delayed feedback from you or your team.

If you fail to respond, provide materials, or approve deliverables within a reasonable time, we may pause the project, revise timelines, reassign production capacity, invoice for work completed to date, or close the project.

Any approval you provide for a script, storyboard, design frame, voiceover, animation stage, or final deliverable will be treated as acceptance of that stage. Once a stage is approved, substantial changes to previously approved work may require additional fees, revised deadlines, or both.

6. Delivery, Acceptance, and File Release

We will use reasonable efforts to deliver work in accordance with the agreed project scope and timeline, subject to timely client cooperation, approvals, and payment.

Unless otherwise agreed in writing, any delivery dates are estimates only and may change based on project complexity, client delays, revision requests, third-party dependencies, or events beyond our reasonable control.

A deliverable will be considered accepted when:

you expressly approve it
you use it publicly or commercially
you do not raise a material issue within the review period stated in the applicable project terms, or within a reasonable time if no specific review period is stated

We may retain working files, editable files, production files, and source materials unless their transfer is expressly included in the applicable proposal or agreed in writing.

7. Intellectual Property and Transfer of Rights

All concepts, drafts, previews, scripts, storyboards, designs, animations, production assets, working files, and other materials created in the course of a project remain our property unless and until full payment has been received and a written transfer or license is granted where applicable.

Unless otherwise agreed in writing, we retain ownership of:

preliminary concepts and unused creative work
internal production methods, templates, systems, and know-how
working files, source files, and editable assets not expressly included in the deliverables
any pre-existing materials, tools, or assets owned or licensed by us

Upon full payment of all applicable fees, and subject to any third-party rights or licensed elements, we grant you the rights expressly stated in the applicable proposal, invoice, or service agreement.

We may display completed work, project excerpts, stills, drafts, client name, and general project description in our portfolio, marketing materials, case studies, proposals, and social channels unless otherwise agreed in writing.

8. Project Pauses and Abandonment

If a project is paused or delayed by you for an extended period, we may treat the project as inactive. In that case, we may reschedule the work, revise delivery dates, require a restart fee, invoice for work completed to date, or close the project.

If a project remains inactive for an extended period after we request information, materials, payment, or approval, we may deem the project abandoned and have no further obligation to continue the work unless otherwise agreed in writing.

9. Third-Party Services

The Services may contain or rely on third-party tools, integrations, links, or services. We are not responsible for the content, availability, practices, or policies of third-party services, and your use of those services is governed by their own terms and policies.

10. Privacy and Cookies

Your use of the Services is also subject to our Privacy Policy and Cookie Policy.

By using the Services, you acknowledge that we may collect and process information as described in those policies.

11. Disclaimers

The Services and all website content are provided on an “as is” and “as available” basis to the maximum extent permitted by law.

We do not guarantee that the Services will be uninterrupted, error-free, secure, or free of harmful components. We also do not guarantee that website content will always be complete, accurate, or current.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your use of or inability to use the Services.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Services will not exceed the amount you paid to us, if any, for the specific services giving rise to the claim during the three (3) months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Wyse Vision LLC and its owners, officers, contractors, affiliates, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your misuse of the Services, your violation of these Terms, or your violation of any law or third-party right.

14. Termination

We may suspend or terminate your access to the Services at any time if we reasonably believe you have violated these Terms, misused the Services, or created risk, harm, or legal exposure for us or others.

We may also discontinue the Services or any part of them at any time.

15. Governing Law and Disputes

These Terms are governed by the laws of the United States and, to the extent applicable, the laws of the State of Wyoming, without regard to conflict of laws principles.

Any dispute arising out of or relating to these Terms or the Services shall be brought in a court of competent jurisdiction in Wyoming, unless applicable law requires otherwise.

Before filing a formal legal claim, both parties agree to attempt in good faith to resolve the dispute informally.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, services, or legal obligations. Any updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the Services after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

17. Contact Information

If you have questions about these Terms, please contact us at:

info@wysesalesvideos.com
30 N Gould St Ste R, Sheridan, WY 82801, United States